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Teamwork for Customers: Building Organizations That Take Pride in Serving |
| Dean Tjosvold |
| Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start-to-finish guide to creating customer service-driven organizations.
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| Cloth Bound |
193 Pages,
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Item #:
Price: |
1555424910
$42.00 |
John Wiley & Sons, Inc. | |
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