Supervision in the Hospitality Industry: Applied Human Resources, Study Guide, 5th Edition |
| Jack E. Miller ((deceased) ); John R. Walker (University of South Florida ); Karen Eich Drummond (Yardley, Pennsylvania) |
| This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.
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| Paperback |
Pages, 8-1/2 x 11 in.
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Item #:
Price: |
0470099089
$30.00 |
John Wiley & Sons, Inc. | |
