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Satisfying Internal Customers First! |
| Richard Y. Chang; P. Keith Kelly |
| This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
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| Paperback |
104 Pages,
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Item #:
Price: |
0787950823
$20.00 |
John Wiley & Sons, Inc. | |
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