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Encouraging The Heart DVD, Revised |
| James M. Kouzes; Barry Z. Posner (Leavey School of Business and Administration and Santa Clara Univ.) |
| This program, featuring best-selling authors and leadership experts Jim Kouzes and Barry Posner, illustrates the importance of employee recognition and presents examples of the types of rewards leaders can give to truly motivate top performance. Many people assume that money is the only way to motivate others but Kouzes and Posner teach us that appreciation is the ultimate motivator. This program is filled with real-life examples of managers helping others believe in themselves, celebrate their uniqueness, and discover their own value. You'll meet:
*Mike Truscio, Product Line Director for Honeywell Commercial Aviation, which creates guidance systems for commercial aircraft. Mike found that Honeywell needed to improve delivery times; in response, he implemented fun visual aids, “score boards” that clearly show the company’s goals and publicly sets the standards for performance. *Nancy Tivol is the Executive Director at Sunnyvale Community Services in the Silicon Valley. This non-profit agency provides financial aid, food, and resources to low-income families. In an attempt to make better use of Sunnyvale's many volunteers, Nancy raises expectations of each individual on the team, regardless of volunteer status; she clarifies exactly what’s needed and attempts to squeeze every minute out of the donated time. Since then, the monetary gain of the program has increased tenfold, and the food program has expanded from helping 80 to 600 families per month. *Maureen Trumble works as Electric Restructuring Process Manager at Consumers Energy, a Michigan-based natural gas and electric utility company. Her challenge is to make CE competitive by introducing technology but still keeping employees’ needs in mind. Maureen meets the challenge by paying attention to the “little things”: sending emails thanking certain employees, giving small gifts as thank-yous, and other thoughtful actions to show she cares and appreciates the employees’ hard work. *Jack Little, Chief Executive Officer of The Mathworks, a Massachusetts-based software developer, supplies engineers with programming tools. Jack finds it necessary to provide inspiration and support to individuals facing difficult tasks. He finds storytelling as a way to bolster employee’s confidence in their tasks; it shows them how to fix problems they’re having, as well as to begin to take in the big picture of company dynamics. *John Russell, Vice President of Consumers Energy, was faced with the challenge of creating an atmosphere for employees where they felt personally recognized. To achieve this in the workplace, he gives small gifts and creates time for ceremonies and celebrations; in other words, he has begun to create an environment in which employees feel they matter, and which fosters a feeling of community. This inspirational and instructional training program shows how to master one of the most difficult and valuable leadership skills of all. It's ideal for training in leadership, general management and motivation.
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Item #:
Price: |
0787987824
$499.00 |
John Wiley & Sons, Inc. | |
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