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Strategic Environmental Management: Using TQEM and ISO 14000 for Competitive Advantage
Grace Wever
These are the facts: U.S. environmental regulations, alone, now stand at more than 80,000 pages, and the costs of compliance continue to escalate, as do the expectations of regulators and the public. Companies can only get ahead of the curve by moving from reactive to proactive management, taking a quality-based approach that factors in the needs of customers, the public, and the natural resource base. A well-conceived and executed total quality environmental management (TQEM) program not only leads to reduced pollution and lower compliance costs, but to greater efficiency in production, improved worker safety, more responsibly designed products, and in the end, a more satisfied public. Now find out how TQEM can give your company just such a powerful competitive edge in Strategic Environmental Management. Strategic Environmental Management is the first book of its kind that actually shows you how to make TQEM work in your company. It provides the information, tools, and expert guidance you need to plan, implement, and successfully manage a TQEM program. You will also learn the benefits of fully integrating environmental management into your organization's overall business plan, and how to sell these benefits to top management.

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Dr. Grace Wever first lays the necessary conceptual groundwork with an in-depth discussion of EHS management as seen from the Baldrige, Deming, and ISO 14001 frameworks. She then arms you with a full complement of proven-in-the-trenches TQEM tools and techniques, including: *An original matrix, based on the Baldrige Quality Award categories, that serves as a guide to implementing a TQEM program *Many real-life examples and a complete case study that clearly demonstrate how to apply the matrix *Tools for self-assessment, continuous improvement, and TQEM benchmarking *Strategic information-gathering and knowledge base building techniques *Techniques for measuring customer satisfaction and creating value-added public and private partnerships *And much more

 

 
 

Cloth Bound
Pages, 7 x 10 in.
 
Item #:
Price:
047114746X
$130.00

John Wiley & Sons, Inc.

 
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