 |
|
|
Automotive Service Management: Total Customer Relationship Management |
| 1st Edition (2003) |
| Mitch Schneider |
| Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written by a National Automotive Service Advisory Panel member and former host of the ôTech Tipsö segment on the popular ôTruckin' USAö television show, each book contains proven solutions for effectively tackling challenges faced by today's professional automotive service managers. The rationale for automotive services management as a unique discipline is also explained, making this series a great resource for professionals and those interested in Auto Service Management as their career path.
|
|
| BOUND BOOK |
140 Pages, BOUND BOOK
|
Item #:
Price: |
1401826571
$25.95 |
Thomson Learning | |
|
|
|
|
