I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation |
| Barbara G. Madonik (Toronto, Canada) |
| I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
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| Cloth Bound |
Pages, 6 x 9 in.
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Item #:
Price: |
0787957097
$40.00 |
John Wiley & Sons, Inc. | |
