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Focused Operations Management for Health Services Organizations |
| Boaz Ronen (Tel Aviv University w/ appointments at Columbia University, New York University, and SDA-Bocconi (Milano, Italy) ); Joseph S. Pliskin (Ben Gurion University of the Negev, Israel and Harvard ); Shimeon Pass; Donald M. Berwick (Institute for Healthcare Improvement) |
| Focused Operations Management for Health Services Organizations offers managers and staff the practical knowledge and tools they need to accomplish much more within existing resources. This text identifies common bottlenecks and constraints and focuses on the critical issues and processes faced by managers in the health care field. The book provides tools to significantly improve organizational operations as well as enhance quality and customer satisfaction without increasing the use of physical, human, and financial resources.
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| Paperback |
384 Pages, 6 x 9 in.
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Item #:
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078798454X
$70.00 |
John Wiley & Sons, Inc. | |
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