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New Directions for Institutional Research, Pursuit of Quality in Higher Education: Case Studies in Total Quality Management, No. 78, |
| Deborah J. Teeter; G. Gregory Lozier |
| Through a series of vignettes, this volume provides valuable insights into the experiences of colleges and universities that are applying the principles of Total Quality Management (TQM) to higher education. Each vignette presents a different aspect of TQM regarding issues of organization, training, use of tools or methodologies, the language of TQM, or the challenges in transforming organizational cultures. Many vignettes conclude with a synopsis of the lessons learned. This is the 78th issue of the quarterly journal New Directions for Institutional Research.
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| Paperback |
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155542693X
$29.00 |
John Wiley & Sons, Inc. | |
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Item #078799989X
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New Directions for Institutional Research, Providing Useful Information for Deans and Department Chairs, No. 84,
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Paperback - $29.00
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Item #078795439X
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New Directions for Institutional Research, Understanding the College Choice of Disadvantaged Students, No. 107,
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Paperback - $29.00
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Item #078791407X
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New Directions for Institutional Research, A New Era of Alumni Research: Improving Institutional Performance and Better Serving Alumni, No. 101 Spring,
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Paperback - $29.00
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Item #078799944X
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New Directions for Institutional Research, Evaluating and Responding to College Guidebooks and Rankings, No. 88,
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Paperback - $29.00
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Item #155542791X
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New Directions for Institutional Research, Using National Data Bases, No. 69,
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Paperback - $29.00
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