Quality: Transforming Postsecondary Education |
| Ellen Earle Chaffe; Lawrence A. Sherr |
| Explores Total Quality Management, including design, ouput, and process quality--plus their adminstrative and academic applications for postsecondary education. Suggests methods of defining quality for an institution, and for improving technical and administrative systems.
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| Paperback |
146 Pages, |
Item #: Price: |
1878380168 $28.00 |
John Wiley & Sons, Inc. | |